The privacy of all our customers and partners is extremely important to us at Supercharged Entertainment.
Personal information obtained during gift card purchases, or other online purchases from our online shop, is only shared with outside parties necessary for completing the purchases and delivering shipments as requested. This information may include customer’s complete name, e-mail address, phone number, mailing address and credit/debit card information.
Customer information provided to opt-in for Supercharged E-mail List, whether submitted on our website, through a third-party’s contest or in person, is only used for Supercharged marketing purposes. E-mails, customer names, and other information provided will not be sold or given to any other parties for solicitations or marketing unrelated to Supercharged. Customers may opt-out from the e-mail list at any time by unsubscribing at the bottom of the e-mails.
Customer information provided to opt-in for Supercharged Text List, where submitted on our website, a self service kiosk, through a third-party’s contest or in person, is only used for Supercharged marketing purposes. Phone numbers, customer names, and other information provided will not be sold or given to any other parties for solicitations or marketing unrelated to Supercharged. Customers may opt-out from the Text List at any time by unsubscribing. Supercharged is not responsible for any fees associated with customers sending or receiving text message marketing.
Use of Artificial Intelligence (AI)
We may use artificial intelligence (AI) technologies to assist in composing, personalizing, or delivering messages via email, SMS, or voice. You may opt out of receiving AI-assisted communications at any time.
Data Sharing & Processors
We do not sell or rent your personal information to unaffiliated third parties for their own marketing purposes.
We may share your information with trusted service providers (also known as data processors) who perform certain functions on our behalf. These include, but are not limited to:
• Communications & Messaging Platforms – to send emails, SMS, phone or other communications you have consented to receive.
• Customer Relationship Management (CRM) Systems – to help manage customer interactions and preferences.
• Analytics & Reporting Providers – to measure campaign performance and improve our services.
In particular, we use Rocket Effect & Mailchimp to manage and deliver our email, phone, and SMS campaigns. These partners process your information solely under our direction, for the purpose of sending communications on our behalf, and are contractually prohibited from using your data for any other purpose.
All data processors are required to:
• Use your personal information only as instructed by us.
• Protect your information with appropriate technical and organizational measures.
• Comply with all applicable data protection laws and regulations.
We may also share your information when required by law, to enforce our terms, protect our rights, or comply with a legal obligation.